To demonstrate our commitment to privacy, we have prepared this privacy policy (this "Privacy Policy"), which discloses the privacy practices of Foxit Software Inc., a California corporation, with respect to its website ( (the "Website") and the software products and services related thereto or provided thereunder (the "Services"), including, without limitation, the software and services related to "connected" .PDF files (the "ConnectedPDF Services"). Please see below under "Connected Information" for more information regarding the ConnectedPDF Services and the information we collect related thereto. The Privacy Policy applies solely to information submitted to, transmitted through or collected by the Website or in connection with any of the Services. If you do not agree to this Privacy Policy, please do not use the Website or the Services. We reserve the right to update, amend or modify the Privacy Policy from time to time.


We are committed to protecting your privacy. We will only use information that we collect in connection with the Website or the Services lawfully. We collect information through the Website and the Services primarily for two reasons: (1) to provide you with the best possible service and (2) to provide, improve and protect the Services (including the ConnectedPDF Services). Please see below for a more detailed description of the information collect, why we collect such information and how we collect and use such information.


Personal Information

We may collect from you, and associate with your account, some personal and contact information like your name, physical address, email address, driver's license or other government-issued identification information, social security numbers, usernames and passwords, and contacts ("Personal Information") to provide the Services. We will only use Personal Information to provide the Services and improve and enhance your user experience with the Services. For instance, with access to your contacts, it will be easier for you to share and invite other users to collaborate on files. We will not sell any Personal Information to any third parties.

Connected Information

When you use certain of the Services (including the ConnectedPDF Services), we collect information related to your files or files that you access, use, modify or change in addition to storing, processing and transmitting such files. With respect to the ConnectedPDF Services, if you create and share a file, you will be the creator of such file (identified as such through your Personal Information). As the creator of a file, you will control who else has access to such file, who can modify and make changes to such file, and who can see any modifications or changes to such file. If you access and modify a shared file, we will collect Personal Information about you and any actions that you took with respect to such file and share such information with the creator of such file and any other persons who such creator has authorized to see such information. In short, in connection with the ConnectedPDF Services, we may collect and store your Personal Information to identify and track the creator of each file and the identity and actions of each user who uses, accesses, changes or modifies such file. The foregoing information regarding who creates shared files and the permissions regarding and modifications to such files is collectively referred to as "Connected Information." If you choose to turn off our ability to collect your Connected Information, you may not be able to use some features of the Website or the Services. We are the sole and exclusive owner of all Connected Information.

Automated Information

When you access or use the Website or the Services (including certain applications related thereto), we may automatically collect certain information about you and your computing device like your computer's or mobile device's IP address, browser type and operating system that you use, your internet service provider or mobile carrier and the type of handheld or mobile device that you use. We may also collect information about how you access or use the Website or the Services like the date and time that you access or use the Website or the Services, the webpage you were visiting before accessing the Website, pages that you visit on the Website (and, if you link to another website, the address of that website), the parts of the Website or the Services that you use, information for which you search, content that you view and actions that you take on or through the Website or the Services, and other analytical data. The foregoing information is collectively referred to as "Automated Information."

Communication Information

If you communicate with other users through the Services (including the ConnectedPDF Services), you provide us the content of your communications, and if you contact us with a customer service or other inquiry, you provide us with the content of that communication (such information being collectively referred to as "Communication Information" and, together with Personal Information, Connected Information, Automated Information and any other information that we obtain from you through your access or use of the Website or the Services (including certain applications related thereto), "Information"). You grant us, or anyone authorized by us, an unrestricted, non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, modify, perform, display, broadcast, reproduce, create derivative works from, transmit or otherwise use or distribute, at no cost whatsoever, any Communication Information, in whole or in part, in any manner or medium (whether now known or hereafter developed), in connection with the Website, the Services or otherwise.

Children's Information

We do not knowingly collect any information from children under the age of 13. If a parent or legal guardian becomes aware that his or her child has provided us with any personally identifiable information without such parent's or legal guardian's consent, he or she should contact us at If we become aware that a child under 13 has provided us with any personally identifiable information, we will promptly delete such information and the child's account. Minors below the age of 18 should only use the Website and the Services with the consent of their parent or guardian.


We may use any Information we collect in accordance with this Privacy Policy and applicable law, but we will not sell any Information to advertisers or other third-parties. We use the Information we collect most often for the following:

Business Purposes: For everyday business purposes, such as establishing and managing your account, providing, improving and enhancing the Services, providing customer support, developing new offerings and Services, and enhancing and personalizing your experience on or through the Website or the Services.

Other Users: Depending on your settings and any permissions on shared files, other users may have access to certain of your Personal Information (like your name and email address) and certain Connected Information.

Updates and Alerts: To send you certain information, including confirmations, notifications, technical updates, security alerts and support and administrative messages.

Fraud Detection: To protect, investigate and deter against fraudulent, unauthorized or illegal activity on or through the Website or the Services.

We expressly reserve the right to release any Information to third parties as we deem appropriate, so long as such disclosure is not in violation of applicable law, in connection with the following: (a) when required by applicable law or legal process, (b) to investigate or take action against illegal activity, suspected abuse or unauthorized access or use of the Website or the Services, (c) to protect the property or safety of you or others, (d) to enforce our rights under any End User Licensing Agreement and (e) in connection with any sale, acquisition, sale of substantially all of our assets or other change of control transaction or transfer of ownership of all or a part of us.


We may use certain data technologies through the Website and the Services (including certain applications related thereto) to collect information, including, without limitation Cookies (as defined below), Local Storage (as defined below) and Pixel Tags (as defined below).

"Cookies" are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Website.

"Local Storage" is an industry-standard technology that allows a website, app, software or services (like the ConnectedPDF Services) to store and retrieve data on a person's computer, mobile phone or other device. We may use device or HTML5 Local Storage, caching or other forms of Local Storage to store your preferences, help us remember certain information about how you interact with the Website or the Services or display content on the Website or through the Services based upon what you have viewed on various other websites.

We may also use "pixel tags," "web beacons," "clear GIFs" or similar means (individually or collectively, "Pixel Tags") in connection with the Website or the Services to collect usage, demographic and geographical location data. A Pixel Tag is an electronic image, often a single pixel, that is ordinarily not visible to you and may be associated with Cookies on your hard drive or Local Storage. Pixel Tags allow us to count the number of users who have visited certain pages of the Website, to deliver branded services and to help determine the effectiveness of promotional or advertising campaigns.

In addition, we may from time to time work with third-party companies that use Cookies, Local Storage and other tracking technologies to collect non-identifying information about your activities on the Website or the Services in order to help us better understand the use and operation of the Website and the Services. These third parties may collect and analyze information about your online activities over time and across different websites when you access or use the Website or the Services. We do not exercise control over these third party websites or services. We encourage you to read the privacy policies or statements of the other websites and services you use.

By accepting this Privacy Policy, and by accessing or using the Website or the Services, you are consenting to permit the use of Cookies, Local Storage and Pixel Tags by us and the third-party companies with which we work.

Some browsers incorporate a "Do Not Track" ("DNT") feature that, when activated, signals to websites that you do not want to be tracked. Because there is not yet an accepted standard for how to respond to browser DNT signals, we do not currently respond to them. You also can typically remove and reject Cookies or Local Storage from the Website with your browser settings. Many browsers are set to accept Cookies and Local Storage until you change your settings. If you remove or reject Cookies or Local Storage, it could affect how the Website or the Services work for you.

In all circumstances, we may perform the foregoing information collection practices directly or use a third party vendor to perform these functions on our behalf. Also, if you access the Website or the Services from a social networking service, we may share information with such social networking service in accordance with this Privacy Policy and to the extent permitted by your agreement with such social networking service and its privacy settings.


The Website or the Services may contain links to other websites not operated by us. Once you leave the Website or the Services, we suggest that you review the applicable privacy policy of the third-party website or application. We are not responsible for the content or use of any websites or applications or the privacy practices of such other websites or applications.


Protection of any Information we collect is of utmost importance to us. To ensure that Personal Information is secure during storage, collection and transmission, we use Secure Sockets Layer ("SSL") when you provide us with your Personal Information, and we employ reasonable physical, technological and administrative security measures to protect all Personal Information and Connected Information from unauthorized access to or alteration of such Personal Information or such Connected Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, although we use SSL and take reasonable measures to protect and secure your Personal Information and Connected Information, we do not promise, and you should not expect, that your Personal Information, Connected Information, searches or other communications on or through the Website or the Services will always remain completely secure. You should also take care and reasonable precautions with how you handle and disclose your Personal Information and should avoid sending Personal Information through insecure email or other means. Please refer to the Federal Trade Commission's website at for information about how to protect yourself against identity theft. If we learn of a security breach that results in the unauthorized access to or disclosure of your Personal Information, we may attempt to notify you so that you can take appropriate protective steps.


This Privacy Policy is governed by federal and state laws applicable in the State of California, USA (without regard to its principles of conflict of laws), based on the Website and the Services, which are located in the United States. We do not purport to comply with applicable laws wherever users may be located. If you are located outside the United States and choose to provide information to us, you hereby authorize the transfer of such information, including any Personal Information, and its storing and processing, in the United States. Your consent to this Privacy Policy and provision of such information (if applicable) represents your agreement to the foregoing.



You can do the following at any time by contacting us at (i) see what information we have about you, if any; or (ii) request an update, correction or change to any information we have about you.

California Privacy Rights

California Civil Code Section 1798.83 entitles California users to request information concerning whether a business has disclosed certain information about you to any third parties for the third parties' direct marketing purposes. California users who wish to request further information in compliance with this law or have questions or concerns about this Privacy Policy may contact us at


If you have questions about this Privacy Policy, you may contact us at