We are committed to protecting your privacy. We will only use information that we collect in connection with the Website or the Services lawfully. We collect information through the Website and the Services primarily for two reasons: (1) to provide you with the best possible service and (2) to provide, improve and protect the Services (including the ConnectedPDF Services). Please see below for a more detailed description of the information collect, why we collect such information and how we collect and use such information.
WHAT INFORMATION DO WE COLLECT?
We may collect from you, and associate with your account, some personal and contact information like your name, physical address, email address, driver's license or other government-issued identification information, social security numbers, usernames and passwords, and contacts ("Personal Information") to provide the Services. We will only use Personal Information to provide the Services and improve and enhance your user experience with the Services. For instance, with access to your contacts, it will be easier for you to share and invite other users to collaborate on files. We will not sell any Personal Information to any third parties.
When you use certain of the Services (including the ConnectedPDF Services), we collect information related to your files or files that you access, use, modify or change in addition to storing, processing and transmitting such files. With respect to the ConnectedPDF Services, if you create and share a file, you will be the creator of such file (identified as such through your Personal Information). As the creator of a file, you will control who else has access to such file, who can modify and make changes to such file, and who can see any modifications or changes to such file. If you access and modify a shared file, we will collect Personal Information about you and any actions that you took with respect to such file and share such information with the creator of such file and any other persons who such creator has authorized to see such information. In short, in connection with the ConnectedPDF Services, we may collect and store your Personal Information to identify and track the creator of each file and the identity and actions of each user who uses, accesses, changes or modifies such file. The foregoing information regarding who creates shared files and the permissions regarding and modifications to such files is collectively referred to as "Connected Information." If you choose to turn off our ability to collect your Connected Information, you may not be able to use some features of the Website or the Services. We are the sole and exclusive owner of all Connected Information.
When you access or use the Website or the Services (including certain applications related thereto), we may automatically collect certain information about you and your computing device like your computer's or mobile device's IP address, browser type and operating system that you use, your internet service provider or mobile carrier and the type of handheld or mobile device that you use. We may also collect information about how you access or use the Website or the Services like the date and time that you access or use the Website or the Services, the webpage you were visiting before accessing the Website, pages that you visit on the Website (and, if you link to another website, the address of that website), the parts of the Website or the Services that you use, information for which you search, content that you view and actions that you take on or through the Website or the Services, and other analytical data. The foregoing information is collectively referred to as "Automated Information."
If you communicate with other users through the Services (including the ConnectedPDF Services), you provide us the content of your communications, and if you contact us with a customer service or other inquiry, you provide us with the content of that communication (such information being collectively referred to as "Communication Information" and, together with Personal Information, Connected Information, Automated Information and any other information that we obtain from you through your access or use of the Website or the Services (including certain applications related thereto), "Information"). You grant us, or anyone authorized by us, an unrestricted, non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, modify, perform, display, broadcast, reproduce, create derivative works from, transmit or otherwise use or distribute, at no cost whatsoever, any Communication Information, in whole or in part, in any manner or medium (whether now known or hereafter developed), in connection with the Website, the Services or otherwise.
We do not knowingly collect any information from children under the age of 13. If a parent or legal guardian becomes aware that his or her child has provided us with any personally identifiable information without such parent's or legal guardian's consent, he or she should contact us at firstname.lastname@example.org. If we become aware that a child under 13 has provided us with any personally identifiable information, we will promptly delete such information and the child's account. Minors below the age of 18 should only use the Website and the Services with the consent of their parent or guardian.
HOW DO WE USE THE INFORMATION WE COLLECT?
Business Purposes: For everyday business purposes, such as establishing and managing your account, providing, improving and enhancing the Services, providing customer support, developing new offerings and Services, and enhancing and personalizing your experience on or through the Website or the Services.
Other Users: Depending on your settings and any permissions on shared files, other users may have access to certain of your Personal Information (like your name and email address) and certain Connected Information.
Updates and Alerts: To send you certain information, including confirmations, notifications, technical updates, security alerts and support and administrative messages.
Fraud Detection: To protect, investigate and deter against fraudulent, unauthorized or illegal activity on or through the Website or the Services.
We expressly reserve the right to release any Information to third parties as we deem appropriate, so long as such disclosure is not in violation of applicable law, in connection with the following: (a) when required by applicable law or legal process, (b) to investigate or take action against illegal activity, suspected abuse or unauthorized access or use of the Website or the Services, (c) to protect the property or safety of you or others, (d) to enforce our rights under any End User Licensing Agreement and (e) in connection with any sale, acquisition, sale of substantially all of our assets or other change of control transaction or transfer of ownership of all or a part of us.
HOW DO WE COLLECT INFORMATION?
We may use certain data technologies through the Website and the Services (including certain applications related thereto) to collect information, including, without limitation Cookies (as defined below), Local Storage (as defined below) and Pixel Tags (as defined below).
"Cookies" are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Website.
"Local Storage" is an industry-standard technology that allows a website, app, software or services (like the ConnectedPDF Services) to store and retrieve data on a person's computer, mobile phone or other device. We may use device or HTML5 Local Storage, caching or other forms of Local Storage to store your preferences, help us remember certain information about how you interact with the Website or the Services or display content on the Website or through the Services based upon what you have viewed on various other websites.
We may also use "pixel tags," "web beacons," "clear GIFs" or similar means (individually or collectively, "Pixel Tags") in connection with the Website or the Services to collect usage, demographic and geographical location data. A Pixel Tag is an electronic image, often a single pixel, that is ordinarily not visible to you and may be associated with Cookies on your hard drive or Local Storage. Pixel Tags allow us to count the number of users who have visited certain pages of the Website, to deliver branded services and to help determine the effectiveness of promotional or advertising campaigns.
Some browsers incorporate a "Do Not Track" ("DNT") feature that, when activated, signals to websites that you do not want to be tracked. Because there is not yet an accepted standard for how to respond to browser DNT signals, we do not currently respond to them. You also can typically remove and reject Cookies or Local Storage from the Website with your browser settings. Many browsers are set to accept Cookies and Local Storage until you change your settings. If you remove or reject Cookies or Local Storage, it could affect how the Website or the Services work for you.
Protection of any Information we collect is of utmost importance to us. To ensure that Personal Information is secure during storage, collection and transmission, we use Secure Sockets Layer ("SSL") when you provide us with your Personal Information, and we employ reasonable physical, technological and administrative security measures to protect all Personal Information and Connected Information from unauthorized access to or alteration of such Personal Information or such Connected Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, although we use SSL and take reasonable measures to protect and secure your Personal Information and Connected Information, we do not promise, and you should not expect, that your Personal Information, Connected Information, searches or other communications on or through the Website or the Services will always remain completely secure. You should also take care and reasonable precautions with how you handle and disclose your Personal Information and should avoid sending Personal Information through insecure email or other means. Please refer to the Federal Trade Commission's website at https://www.ftc.gov for information about how to protect yourself against identity theft. If we learn of a security breach that results in the unauthorized access to or disclosure of your Personal Information, we may attempt to notify you so that you can take appropriate protective steps.
GOVERNING LAW AND INTERNATIONAL TRANSFER
You can do the following at any time by contacting us at email@example.com: (i) see what information we have about you, if any; or (ii) request an update, correction or change to any information we have about you.
California Privacy Rights